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Speak to our friendly team.

sales@rtsifiber.com

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support@rtsifiber.com

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Visit our office HQ.

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Call Us

Mon-Fri 8am to 6pm

0932 872 4576

Frequently Asked Questions

The speeds listed are up to the maximum plan speed. Actual speeds may vary depending on location, network conditions, and connected devices, but we strive to deliver consistent performance.

RTSI currently services select areas of Binalbagan, Negros Occidental. Coverage is expanding, so we recommend contacting us to check availability in your location.

Yes. All RTSI fiber plans come with unlimited data usage. There are no data caps and no speed throttling.

Installation is free or discounted for most areas. However, fees may apply depending on your location, building requirements, or special installations.

Installation is typically completed within 1–3 business days after approval and payment, subject to site readiness and schedule availability.

We provide a fiber ONU/modem at no extra cost (subject to availability). Customers may use their own router for better Wi-Fi coverage and performance.

Yes. You can upgrade or downgrade your plan anytime. Changes usually take effect within 24–48 hours.

We accept:

Over-the-counter payments
(Other options may be available upon request.)

Bank transfer

GCash

Maya